Frameless Glass Shower screen FAQ

Do we need a site survey?

Every glass shower screen is different with individual measurements. Sometimes even the simplest design - one that looks great on paper - will need tweaking when we see the location, which is why our estimated prices are 'subject to survey'.

What happens at a site survey?

Ion will check the relevant walls and fittings and whether the design will work effectively. We take detailed measurements and advise you of any adjustments that might be necessary for technical reasons.

Do we need to send a representative to site survey?

Ion needs someone there with the authority to agree and sign for any changes to the original design – whether it’s the builder, designer, architect or client. If we need to return to the site because there was no one on hand to finalise the initialsurveyIon will have to make a secondsurveycharge.

Do we need to worry about the standard of the walls?

Absolutely! It is imperative that the glass shower scree nis fixed to a solid wall, especially with respect to wall hung doors. If the walls can't take the weight of the glass Ion will have to come back to reinstall when the walls have been improved which will incur a second installation charge.

Any other wall worries?

Watch those pipes and cables! Ion’s Surveyor cannot see into walls and it is your responsibility to ensure that there is nothing live behind the points where we will be fixing the screen. We use detectors to pinpoint live cables but water pipes are much harder to establish. Aborted installations due to burst water pipes will be charged!

Can the screen be fitted to Glass Wall Cladding?

Yes, Ion frameless glass shower screens are fully compatible with our glass wall cladding. The glass wall cladding provides a perfectly smooth surface for the shower screen fitting although both wall cladding and shower screen must be considered at the same time.

Can we use bathroom tiles?

Ion wouldn't restrict your choice but you will need to remember that cushion tiles won't provide a flat surface for our glass to fit against. If your client chooses tiles with an uneven surface there will naturally be variation in the thickness of the silicone bond. Vitreous tiles, granite slabs and similar are attractive but very hard wall coverings are not easy to drill, can sustain damage during the fitting process (both to the surface and our equipment) and can incur a surcharge.

Does it matter if the bathroom isn't finished when you survey?

Yes and no... it doesn't matter if the bathroom isn't finished but it matters a lot if the fixtures and fittings relating to the shower enclosure aren't complete. To make them water-tight our screens have to fit exactly - so Ion can't guess any measurements at all. The shower tray or wet floor area and wall coverings must all be in place.

Are there any exceptions to this?

Just one! If you have nominated a concealed wall channel we can survey as soon as the shower tray and channel are in place. In this case Ion will deliver the channel to site for fixing, this part of the installation can be done by ourselves or the bathroom installer to our requirements.

Any hints or suggestions with regard to designs?

Try not to make it too complicated. Ion can cater for almost any requirement, but the more complex the shower screen, the more difficult and costly it is to fabricate and fit. Remember, a wall hung door is always less expensive than a glass hung door.

Any other design ideas?

Don't forget the shower door has to open! Sorry, this seems obvious but often gets overlooked! For safety reasons, we can't produce shower enclosures with restricted function. You should also be aware of easy access - your client shouldn't have to walk around the door to gain access to their shower.

How long do we have to wait for an Ion Frameless Shower Screen?

We quote 4-6 weeks from survey to installation, except for single fixed panels which can take as little as 2 weeks, dependent on work schedules. If changes are made to designs following the survey then production won't start until we have written agreement.

Can you cope with curves?

Of course - but there are a few things to bear in mind, in particular it is not possible to fabricate very tight radius curves. Bespoke curved glass shower screens are top of the range products and as ever top of the range means expensive – and you must be prepared for a lead in time of about 9-10 weeks.

How do I clean Ion frameless shower screens?

All Ion bespoke shower screens are supplied complete with our PermaClean glass treatment keeping glass crystal clear. We advise clients to use a soft cloth to wipe away occasional watermarks.

Can I speak to someone for more advice?

Of course, our Technical Team are always on hand to answer your questions.

What sort of cost is involved with an Ion shower screen – do you have a minimum charge?

All our products are wholly bespoke, manufactured and installed to your individual requirements so costs are very situation specific - as a minimum you should allow at least £1500 per screen. Please note, Ion will not normally supply single shower screens.